Betonred Privacy Policy
Last Updated: July 4, 2025
Your privacy is not just a priority for us; it is a fundamental part of how we operate. This Privacy Policy outlines how Betonred (operated by Uno Digital Media B.V.) collects, uses, protects, and handles your personal information. We are committed to transparency and to protecting your data in accordance with all applicable laws, including principles found in major data protection regulations.
Information We Collect
To provide you with a secure and personalized gaming service, we need to collect certain types of information. We only collect what is necessary for our operational and legal requirements.
- Identity Data: Includes your full name, date of birth, and gender.
- Contact Data: Includes your residential address, email address, and telephone number.
- Financial Data: Includes details about your payment methods, such as masked credit card numbers and information about e-wallet accounts. We never store your full payment details.
- Transaction Data: Includes details about your deposits, withdrawals, wagers, and other gaming activity.
- Technical Data: Includes your IP address, login data, browser type and version, and device information.
- Verification Data: Includes documents collected for our Know Your Customer (KYC) process, such as a copy of your government-issued ID and proof of address.
How and Why We Use Your Information
We do not collect data just for the sake of it. Every piece of information has a specific, legitimate purpose. This table explains what we do with your data and our legal basis for doing so.
| Purpose of Processing | Types of Data Used | Legal Basis |
|---|---|---|
| To set up and manage your account | Identity, Contact, Technical | Performance of a contract with you |
| To process your payments | Identity, Financial, Transaction | Performance of a contract with you |
| To comply with legal obligations (KYC & AML) | Identity, Contact, Verification | Compliance with legal obligations (e.g., as required by FINTRAC guidelines and our license) |
| To ensure security and prevent fraud | Technical, Transaction, Identity | Legitimate interests (to protect our business and your account) |
| To provide customer support and improve our services | Contact, Transaction, Technical | Legitimate interests (to enhance player experience) |
We may also use aggregated, anonymized data for statistical and research purposes, but this data will not identify you personally.
Your Data Rights
You have rights over your personal data. We are committed to upholding these rights.
- The right to access: You can request a copy of the personal data we hold about you.
- The right to rectification: You can request that we correct any inaccurate or incomplete data.
- The right to erasure: You can request that we delete your personal data, subject to our legal and regulatory obligations to retain certain information.
- The right to restrict processing: You can ask us to suspend the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact our support team. We will respond to all legitimate requests within one month.
Data Security
Protecting your information is a top priority. We implement a range of security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These measures include advanced SSL encryption, strict access controls for our staff, and secure server environments. We are dedicated to maintaining the integrity and confidentiality of your information.